Acceptable Use Policy
Last updated [Effective date]
Rendament makes it easy to produce many images quickly. This policy lists what you may not create with it, so that the service stays safe and fair for everyone. It applies to everything you create, upload, connect or generate, through the app, the API, signed URLs and public generator pages.
How this policy works
Each type of prohibited content below has its own section. When we remove an image or block a row, we tell you which section it broke and link to it. What happens next, and how to ask us to look again, is on our Reporting and enforcement page.
Child safety
Never create content that sexualises minors or puts them at risk. We remove it at once, close the account without warning and report it to the authorities.
Violence and hate
Do not create content that threatens or encourages violence or terrorism, or that attacks people because of who they are, such as their race, ethnicity, religion, disability, gender or sexual orientation.
Harassment and private information
Do not create images that bully, threaten or shame a person, or that publish someone's private information, such as their address, phone number or documents, without their consent.
Sexual content
[Decide: not allowed, or allowed only off public URLs]
Intellectual property
Only use fonts, photos, logos and artwork you have the right to use, and don't make images that pass off someone else's trademarks as your own. If you own a work and see it used without permission, you can send us a notice.
Deceptive images
Do not create images designed to make people believe something false about who made them or what they prove:
- official documents, such as IDs, passports, licences, certificates or diplomas;
- proof of payment, such as receipts, invoices, bank statements or payment screens;
- tickets, vouchers and gift cards for events or shops that did not issue them;
- images that copy a person's or company's branding so that they look as if they came from them.
Fine: tickets for your own event, receipts your shop really issues, certificates your course awards. Not fine: the same templates filled in for someone else's event, shop or school.
Fraud and phishing
Do not create images for scams, fake giveaways, phishing pages or messages that trick people into paying or handing over their details.
Regulated goods
Do not advertise weapons, illegal drugs or unlicensed gambling. [Decide: alcohol, tobacco, financial products]
Personal data
If your templates or spreadsheets contain personal data about other people, you must have a lawful basis to use it and follow the data protection laws that apply to you. Do not use Rendament to send unsolicited messages or to build profiles of people without their knowledge.
Attacks and abuse of the service
Do not:
- try to get into accounts, workspaces or systems that are not yours, or probe, scan or test our security without our written permission;
- upload malware or files designed to harm our systems or other users;
- overload the service, get around rate limits or credit checks, or use several accounts to collect free credits;
- scrape the app or use automated tools against it other than through the documented API.
API use and rate limits
The REST API and signed image URLs are rate limited to keep the service responsive for everyone. Build your integration to respect those limits and to retry politely when you hit them. Keep your API keys secret and revoke any key you think has leaked.
You may use the API to power your own products and services. You may not resell or sublicense access to the API itself, or offer Rendament as a white-label service, without a written agreement with us.
Reporting and what happens next
Seen an image made with Rendament that breaks this policy? Report it. If you find a security issue, write to [legal@your-domain].
How we review reports, remove images, revoke API keys, suspend workspaces and handle requests for a review is on our Reporting and enforcement page. We may report illegal activity to the authorities.